Ship management during COVID-19 pandemic
WIlhelmsen Ship Management (updated 27 July 2020)
In light of the evolving COVID-19 situation, we have implemented the following operational adjustments to secure the well-being of our employees and crew as we strive to deliver an uninterrupted operability of our fleet.
Crew change procedures
Crew change and shore leave
We have heightened our communication frequency with our vessels through port updates and safety bulletins. It is essential to keep the crew updated on the latest progress of the outbreak situation and measures for protection.
When calling at port, crew must take precautionary measures to protect themselves. Crew are familiarized with the safety guidelines focusing on safety measures to be taken prior to calling, during stay and after departure.
With the global travel restrictions in place, inspectors and auditors from class societies are unable to go onboard to carry out surveys. This means due certifications are unable to be renewed in time and flagstate dispensations must be done to ensure validity of the certifications. We are following closely with flagstate requirements to align our mitigation plans if travel restrictions continue beyond dispensation time frame.
Disruption in supply chain
The main challenges faced are limited availability of air cargo, service engineers, delivery and logistics options. This could mean longer delivery time for ships to receive their spares and stores. We have increased our vigilance to ensure ships will not be exposed to the risk of spares and stores shortages.
Social distancing of shore employees
Some of us are operating from home as required by local government recommendations. The affected offices will be operating under their business continuity plan to ensure continuity of services. This arrangement will continue until further notice.
Stepping up cyber security
Working from home as securely as possible during the pandemic is high on our agenda. We have stepped up our cyber security initiatives and communicated the guidelines to all employees. Employees are reminded to stay vigiliant as we expect an increase in fraud attempts.
Response to impact
We have yet to see the full scale of the impact. But we expect the impact of this pandemic to be felt throughout the industry, although differently for different stakeholders. We are proactively doing scenario planning and adjustments in our systems and processes to accomodate the anticipated changes.
As we work closely with global and national authorities to ensure our service delivery to you remains uninterrupted, we will continue to keep you updated on the progress of our efforts.