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Wilhelmsen AR app's new interactive update

Check out the new interactive elements of our app today!
Updated

Immersive and interactive applications like augmented reality is bringing a new dimension to marketing and customer experience. Bringing experiential marketing to a new level, we have recently added new content and features to the Wilhelmse AR app.

Unitor's welding inverter, TIMM ropes and our automated boiler water solution can now be brought to life with the Wilhelmsen AR app - this immersive, interactive tool enables users to view various marine products and systems, both inside and out. Viewable via a mobile tablet or mobile phone app, AR renderings can be loaded with additional information on product features, compatible accessories, instructions usage, safety data, along with videos and animations. 

Instructions: How to use the Wilhelmsen AR app

1. Download the app by going to Google Play Store or Apple App store and searching for 'Wilhelmsen AR' app or by clicking on the links below:

Download from Apple app store

Download from Google Play store

2. Download and print out this PDF here​.

3. Open the app and select one of the products on the main menu.

4. A camera will open up with text saying 'Locate the target'. Point the camera towards the printed PDF image and watch our products come to life!

Frequently Asked Questions

1. I have downloaded the AR app but it’s not working when I select a product – all it shows is a camera saying ‘Locate the target’.
You will need to print out this PDF, select a product on the main menu and point the camera towards the image on the PDF. The app will not work without the printed PDF. 

2. Which paper size does the PDF need to be? Can it be in black and white?
It can be any paper size – the size of the augmented product will scale up or down depending on the size of the paper you print it on. Generally A4 works well or even A5 and A3. It works for both color prints, as well as black and white print. 

3. Which platforms are supported for this AR app?
For mobile tablets, it works best on any version from iPad Air 2 onwards and on Android 6.0 onwards. It also works on iPhones (ideally from iPhone 5 onwards) and Android phones – though the performance cannot be guaranteed due to multiple performance differences in phone manufacturer’s hardware.

4. Will there be more products being added in?
Yes there will be! This is just the beginning of our journey and we will continuously be adding in new products, systems and improving the user experience of the AR app. If you have any feedback about how to improve your experience or recommendations about which products you would like to see within the AR app, you can write in your suggestions here.

5. Are there any product manuals or training material?
Yes there are. Select the folder icon in the top right menu and you will be able to access product manuals, instructions on welding processes and the Unitor welding handbook.

6. Will I be able to use the app without internet connectivity?
Yes you will be able to use the app offline. You will just need internet connectivity to download the app initially and for any subsequent content updates.

7. What other useful tools are available in the app?

  • Writing / drawing tool

There is a writing and drawing tool within the app which enables you take notes and circle areas of interest as you interact with the various products and systems.

writing notes tool
  • Pointer tool

This marks a fixed point on the product when you click on an area. It is best used when the app is being projected on a screen - to highlight certain parts on a product to your audience during product training.

pointer tool
  • Camera snapshot tool

Click on the camera icon on the top of screen to capture your notes or even when posing with augmented products! You can then share the image via email, social media, messenger apps or download it into your device's image library.

AR app