Terms and conditions

This section contains the terms and conditions relating to the provision and procurement of services and products offered to and by Wilhelmsen Port Services and Wilhelmsen Ships Service.
Updated

Wilhelmsen Port Services

FOR OUR CUSTOMERS

Standard Terms and Conditions for the Provision of Agency Services

Standard Terms and Conditions for the Provision of Freight and Logistics Services

FOR CRUISE PASSENGERS

Standard Terms and Conditions for the Provision of Shore Tours in Greece - Fred Olsen

Standard Terms and Conditions for the Provision of Shore Tours in Portugal - Fred Olsen

FOR OUR SUPPLIERS

Standard Terms and Conditions for the Provision of Sub-Agency Services

PREVIOUS VERSIONS

Standard Terms and Conditions for the Provision of Agency Services (April 2024)

Standard Terms and Conditions for the Provision of Agency Services (July 2023)

Standard Terms and Conditions for the Provision of Agency Services (November 2022)

Wilhelmsen Ships Service

FOR OUR CUSTOMERS

Standard Terms and Conditions for the Supply of Products, Gas Cylinders and Related Services

Wilhelmsen Ships Service Customer Warranty Policy and Complaints Handling Procedures

FOR OUR SUPPLIERS 

Wilhelmsen Ships Service Standard Terms and Conditions

DIGITAL APPLICATIONS

General Terms and Conditions for Digital Applications

Terms of Use for Digital Applications