1600 X 900 Suppliers

Ships Agency: Supplier Expectations

With a presence in over 2,000 ports and over 8,000 suppliers in those ports to support our ships agents, our suppliers are an integral part of our business. Playing an important role in our day-to-day operations, we work hand-in-hand with our suppliers to meet your needs during your port calls.

Partnering with Wilhelmsen: While we operate in different countries, we share the same core values and code of conduct. We aim to grow our relationship with our suppliers and align them to our code of conduct with focus on: abiding by our QHSSE standards and program, commitment to elimination of all forms of corruption, continuous improvement and by providing an ethics and integrity package

Our Approach

The Ships Agency Supplier Governance framework is applicable to all current and new suppliers without exception. The prerequisite to doing business with Wilhelmsen Ships Agency is the adherence to our minimum requirements for suppliers.

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    Ships Agency Supplier Governance Standard

    This standard applies to all Ships Agency employees, contractors, and third parties. We ask that you communicate these expectations to your employees, suppliers and business partners who may provide goods or services to WSS.

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    Suppliers Code of Conduct

    The purpose of this Code of Conduct is to describe Wilhelmsen Ships Service AS’ group of companies (“WSS”) standards of business ethics. It sets out how WSS will behave towards our suppliers and how WSS expects our suppliers to act. It applies to all suppliers to WSS of goods and services, sub-contractors and sub-agents. Breaching this Code may result in termination of business activities and in serious cases possible civil action.

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    Suppliers: Quality, Health, Safety, Security and Environment (QHSSE) policy

    Our extensive QHSSE explains how our values guide our decisions and supported through our WW Business Standards. This policy applies to all employees, contractors, visitors and third parties.

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    Personal Data Protection policy

    The purpose of this Personal Data Protection policy description is to ensure lawful protection of personal data which relates to Wilhelmsen group employees, as well at third party individuals. Customers, suppliers, agents, representatives and other business partners of the Wilhelmsen group are expected to comply with this or a comparable policy to the extent they process personal data on behalf of the Wilhelmsen group.

Suppliers Toolkit

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    TAKE 5 Program

    Our flagship risk assessment safety program, TAKE 5, ensures that all of our employees, from port agent to top management are able to identify potential hazards when performing the associated work activities and establish preventive action controls before starting any job.

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    Land & Launch

    With over 40,000 launch and road transport trips per year, all our transport providers MUST meet or exceed our standards of operation. All our transport vehicles are equipped with safety instruction procedure cards, passenger sign off log books and pre-departure checklists to ensure vehicles are well-maintained and comply to our safety standards.

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    PPE Guidelines

    Our PPE policy provides our employees and our partners on the guidelines to protect themselves and visitors from exposure to workplace hazards and reduce the risk of injury. This includes the correct usage of PPE and understand its application in accordance with respective job safety risk assessments.

  • Safe boarding and safety on board vessels

    Time on board a vessel is considered a high-risk activity, especially in the vicinity of cargo working areas and mooring stations designated areas. Hazards in ports and terminals are just as common as accidents on vessels. Our Safe boarding and safety on board vessels guide will help you to stay safe by identifying and controlling the common risks in simple steps.

Supplier Forum

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    Supplier Forum Pre-Reading

    The Supplier Forum Pre-reading is mandatory for all suppliers to download and read through prior to attending the Supplier Forum. It provides an overview to Ships Agency's Business Standards, Quality, Safety, Compliance requirements for all contractors and third parties.

  • WSS Supplier Forum

    Supplier Forum Americas on 13 Oct 2021: Register for this event

    Ships Agency Supplier Forum has been developed as part of our Supplier Governance as we consider all our suppliers an extension to our own activities. Suppliers are our valued partners in our business, hence it is vital that all suppliers commit to our standards especially in regards to Compliance, Safety and Environment Standards. We will share insights on our supplier standards during this event on 13 October 2021. Please kindly register by the 8 October 2021. The virtual Supplier Forum will be held for all regions in different sessions - you may register your interest when the registration for your region opens.

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