COVID-19 Response: Leading in a time of crisis
In a time like this, our company values have never been more important. With a special focus on stewardship and fair business practices, we will ensure that we are doing our bit for the industry by supporting you and your crew.
Smart, digital tools for crew change in a time of COVID-19
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COVID-19 Global Port Restrictions Map
With the COVID-19 outbreak, ports are imposing various restrictions on vessels and crew. Click on each port or country in the map below to view port restrictions. Map will be updated up to 3 times per day. Last updated timestamp can be found in the map's legend info box. For more detailed info, please contact our local agents.
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COVID-19 Crew Change Requirements
With dynamic COVID-19 regulations surrounding crew change, it can be cumbersome trying to stay on top of all the latest changes and keeping track of all the documentation requirements. And that's what we are here for – we've got your backs.
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COVID-19 Crew Testing Map
With the COVID-19 pandemic, mandatory COVID-19 testing is increasingly becoming a crew change requirement. Click on each port or country in the map below to view COVID-19 test facilities and availability. Map will be updated up to 3 times per day. Last updated timestamp can be found in the map's legend info box. For more detailed info, please contact our local agents.
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COVID-19: Layup Locations for Vessels
With the COVID-19 outbreak, ports are imposing various layup restrictions on vessels and crew. Click on each port or country in the map below to view layup locations. For more detailed info, please contact our local agents.
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COVID-19: Layup Locations E-Advisor Tool
With the COVID-19 pandemic, ports are imposing various layup restrictions on vessels and crew. Use our layup location e-advisor tool to find suitable locations for your layups based on criteria
Safe corridors for crew change and crew welfare
In March 2020, the largest crew change locations in the world had partial or complete bans for crew changes, on top of mass cancellations of flights. Causes for hindrances to crew changes include complete bans on crew change, restricted movements within countries, partial bans on certain nationalities and shortage of flight availability.
80% of popular crew change locations were not allowing either onsigning or offsigning. However, by September 2020, 80% of ports started to become open for crew change under potential conditions.
The current process for crew change is impacted by severe restrictions in both country of origin and destination country where the vessel is located - creating multiple logistical challenges. Hence, we aimed to create safer environments for seafarers by launching a few initiatives on the ground.
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Virtual Doctor Consultations
Abiding by social distancing measures, virtual doctor consultation onboard vessels are conducted for the physical wellbeing of crew members
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Drone Delivery of Food
With crew unable to disembark in some circumstances, we brought them the comforts of their favorite meals by working together with ST Engineering and FoodPanda to deliver food to vessels at anchorage
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“Not all heroes wear capes” tribute photo album and Crew welfare pack
To encourage and show appreciation to crew and ship agents around the world who risk their lives to ensure port calls and crew changes go smoothly, we created a crew welfare pack and tribute photo album on our maps containing photos of agents and crews all over the world carrying out their port calls in a time of COVID-19.
Crew Welfare: Protecting Your Crew's Mental and Physical Health
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Providing your crew with the latest WHO Hygiene guidelines and information on health impact
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Connecting your crew to local religious communities for those in need of support
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Establishing links with web therapy volunteer services for crew, to ensure they always have somebody to talk to