Service agreements

Our predictable and structured way of managing multiple port calls simplifies and brings transparency to your operations.

Global Agent

With a Service Agreement you get direct access to our global network - covering 2 200 ports – through your dedicated point of contact serving you from the same country (or region) as your own office. Our Global Agents will be your first point of contact for any potential service needs you may have globally, whether it is a cargo operation or husbandry matters, our staff will focus on cost and time efficient solutions on your behalf. 

Simply put, we are where you are, whenever you need us.

Streamlined and efficient

Get a running a start on your cost savings effort, with immediate effects from our service agreement.

One Online Documentation Portal: Virtual Agent

Our online portal provides a comprehensive overview of all your port calls worldwide. Electronic Disbursement Accounts allows for paperless DA handling, and since no hardcopy DA is sent by courier, savings up to USD100 can be made per call.

One Bank Account: Safe and Efficient cash transaction

Experience, fewer, safer and more efficient cash transactions: Use a single bank account for all your pre-funding and balance settlements, for all your port calls worldwide. You can have a float account to reduce the number of cash transactions drastically, saving up to USD 70 per port call in efficiency gains on cash transactions.

One Predictable Price Structure: Improved cost control

We offer clearly described services, and price per service rendered. The price is always the same when we deliver the same services in the same port - you know exactly what you are charged for and get no unpleasant surprises. With a service agreement, you can save up to 30% in charged agency related fees.

GPAD – Global Planning Advice for Husbandry

With the GPAD Service, our experts assist with planning and coordinating all port calls. Additionally, our analysts provide you with the information you need to optimize your performance whether it is crewing, purchasing or technical services.

Download our Ships Agency Service Agreements brochure

Download our Husbandry Service Agreement brochure

Need advice?

With offices in 75 countries supporting our non-stop operations in 2 200 port locations across the globe, you can be assured that we have the local knowledge and industry expertise to find the best solution to cater for your needs.

Get advice from our local agents

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