Presence through the entire operational phase

Training courses
An offer to educate a customer or their personnel on the application and use of equipment and systems in our portfolio, this could be classroom style, practical training, e.learning or other media.

Operating manuals
Documentation detailing the functionality and use of a particular equipment, a system or series of systems, this would normally include simple fault finding, maintenance and repair instructions.

Consumables & spares
Components or parts of equipment or a system requiring replacement due to failure or excessive wear.

Service & repair
The process of attending a system in order to fix a fault, conduct scheduled maintenance required due to manufacturers recommendations or compliance to specific rules and regulations.

Scheduled maintenance
The process of attending a system to ensure the correct functioning of a system required due to manufacturers recommendations or compliance to specific rules and regulations.

24/7 support
Availability of personnel to attend to a customers needs either verbally or physically at any time during the day and any day in a week.

Flying squads
A group of engineers or technicians who are available to attend and carry out  work on equipment or a system/application at short notice, anywhere in the world.

Riding crews
A group of engineers or technicians who are available to travel with a vessel and carry out  work on equipment or a system/application whilst the vessel is in operation.

Inspections & audits
Attending equipment, a system or series of systems to review their functionality and the production of report detailing faults and or recommendations on how to improve their functionality.