The company’s focus is to ensure that vessels operate smoothly at sea and cut down turnaround time in port. Their customer services provide peace of mind through 24/7 accessibility, personal service and local knowledge.
Wilhelmsen Ships Service supplies maritime products and services, specialising in safety products and services, Unitor products, Unitor and Nalfleet marine chemicals, maritime logistics and ships agency.
Ships Agency. Wilhelmsen Ships Service has re-defined the way ships agents handle port calls. The company has standardised procedures to ensure that customers receive consistent service in all 2,400 ports where they operate around the world. Every customer who enters into a multiple port service agreement is allocated a single point-of-contact, a Global Agent, to oversee and coordinate their global business. This global coordination opens up the possibility to streamlining operations, cash transactions, documentation and communication flows, resulting in improved efficiency and reduced operational and administrative costs.
Unitor products. Wilhelmsen Ships Service (WSS) supplies a broad range of Unitor-branded fire, rescue and safety equipment, welding equipment and consumables, refrigeration equipment and spares, gases, and cleaning and maintenance chemicals. All products are tested for reliability in the tough marine environment.
Gases and refrigeration. Wilhelmsen Ships Service is a leading global supplier of Unicool refrigerants to the maritime industry. We have more than 120,000 refillable refrigerant cylinders constantly in circulation worldwide.
Nalfleet marine chemicals. Wilhelmsen Ships Service markets the full range of Nalfleet chemicals, including all water treatment chemicals and test kits.
Safety products and services. In addition, the company provides fire, rescue and safety service, refrigeration service, welding training, chemical services, refrigeration training and EPA training. Their objective is to enhance safe vessel operations.
Maritime logistics. Wilhelmsen Ships Service also handles maritime logistics, providing commercial and operational services in the local market on behalf of our liner principals. The focus is on optimising the cargo and equipment mix, thereby increasing the principal’s profit.